Advice when you need it, day or night.
24/7 tenancy advice for residential and commercial tenants, through a dedicated help line and drop-in support.
Tenants' help line, open 24/7+233 30 396 0792
What we can help with
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Rent advance demands
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Eviction notices
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Repairs and poor conditions
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Deposits not returned
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Sudden rent increases
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Unwritten agreements
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How advice works
You reach out
Call the help line, visit a drop-in session, or send us a message.
We listen
An adviser takes you through what's happening and what you need.
We advise
Clear guidance on your rights and the options open to you.
We follow up
We check in, and step in further if the problem isn't resolved.
Before you sign a tenancy agreement
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Get your agreement checkedA good agreement includes
- Names of landlord and tenant
- Address and description of the property
- Rent amount and when it is due
- Length of the tenancy
- Advance paid and receipts
- Who is responsible for repairs
- Notice period for ending the tenancy
- Registration with the Rent Control Department
Common questions
How are you
I'm good and you?