On this page
About these terms
This site is run by the National Tenants Union of Ghana (NATUG). By using it, joining the union or paying through it, you agree to these terms.
How we handle your personal information is explained in our privacy policy.
Membership
Anyone aged 16 or older can join, whether you rent, are looking for a place, or simply support tenants.
Please give us true and up-to-date details, so we can reach you and help you properly.
We may refuse or end a membership if someone gives false details on purpose, abuses union staff or members, or uses the union to harm others.
Information is not legal advice
The information on this site, including our summaries of the Rent Act and other laws, is general information. It is not legal advice for your situation.
For help with your own tenancy, contact us. Legal aid is offered where a case is critical, after we've looked at it, and we can't promise any particular result in a dispute.
Dues and donations
Dues and donations are single payments. You choose the amount or the period your dues cover, and nothing renews or charges you again by itself.
All amounts are in Ghana cedis (GH₵) and are shown before you pay. Payments are processed by our payment provider; we never see your Mobile Money PIN or your full card number.
Donations go to the union's work, as shown on the Support page. Dues keep the union running and independent.
Refunds
Dues and donations can't usually be refunded once paid.
If you were charged the wrong amount, charged twice, or charged for a payment that didn't go through, contact us within 30 days. Once we've checked, we'll refund it to the same Mobile Money wallet or card.
Using the site
Please don't:
- Send false information, or sign anyone up without their permission.
- Use the forms to send spam, threats or abuse.
- Try to break into, overload or interfere with the site.
Our content
The words, photos and design on this site belong to NATUG or the people who gave us permission to use them. You're welcome to share our pages and rights information to help other tenants, as long as you don't change it or charge for it.
Links to laws and other websites, such as the Parliament of Ghana's repository, are provided for convenience. We're not responsible for the content of other sites.
Our responsibility
We work to keep the site accurate and available, but we can't promise it will always be free of errors or interruptions.
As far as the law allows, we're not responsible for losses caused by relying on general information on the site instead of asking us for help with your situation.
Changes to these terms
We may update these terms. The date at the top of this page shows when they last changed. If the change is important, we'll tell members directly.
The law that applies
These terms are governed by the laws of the Republic of Ghana, and any dispute about them will be handled by the courts of Ghana.
Contact us
Questions about these terms? Email info@example.com, call +233 00 000 0000, or write to us at Head office address to be added, Accra.
Questions about this page?
We're happy to explain anything here in plain words.